People who use taxi around the Capital are complaining about dirty cars and rude drivers that don't even offer receipts, every month at Consumer Protection Agency.
"Among the most popular complaints are the rude behavior of drivers, who curse and even make suspicion of not being sober. There are even cases of lack or malfunctioning taximeters" Inspector from Consumer Protection Agency, Nicolae Olăraşu declared.
Moreover, the number of taxi drivers that are taken in for drug consumption or drunk driving is gradually raising.
"Every month there are around 4, or 5 drivers taken in for drunk driving and the same number for drug consumption. We have also noticed an increase of drug consumption among drivers" chief of alcohol testing department, Gheorghe Roşior stated.
Passengers have claimed that drivers are often impolite. They are also unhappy with how they chose who's order to accept:
"They are always late, not caring at all if you risk to lose you plane or train. They even smoke in the dirty car and are being rude for some reason."
"Their superior never checks up on them, so the drivers act as they please and their car has an odor."
"Almost all of them are ill behaved and I cannot understand why."
Taxi drivers even admit that among them are colleagues who breach the law:
"We have a doctor in our company that watches over us. I am responsible only for my own actions, but who knows about others."
"Well, there are cases when people don't know how to maintain a conversation, or are ill mannered, each have their own background."
Pavel Filip has addressed again the matter of taxi drivers that breach the law. During the Government's meeting, Prime Minister has shown concern over the fact that the issue was not solved yet.
"I do not know what else we can do to solve the issue. When people invest and come to Moldova, they stop caring for the money spend to organize the forum, on the trip, when foreigners arrive at Chisinau International Airport and see out taxi drivers. Despite the law stating that all vehicles transporting passengers have to own a yellow registration plate, not many taxis do. They all know that a receipt must be offered, but nearly nobody does. Let us not even open the topic of how dirty not only the cars, but also the drivers are" Prime Minister said.
According to Consumer Protection Agency since the beginning of the year there were over 100 complaints for taxi companies. Some were fined, while the biggest sanction raising to 18 thousand lei. On another hand, companies complain that it is very hard for them to find a proper driver.